CQC Accreditation

As we are a fully managed home care company, the service you receive from Ashridge Home Care is fully regulated by the Care Quality Commission for England.

Spinal injury care-Sally and Amy

Our Care Quality Commission (CQC) registration demonstrates our commitment to transparency and quality.

We are dedicated to the highest quality care, and the CQC standards drive the best possible experience for the families that we care for and support.

The fact that we are a regulated service provides peace of mind for our clients.You can rest assured that:

  • Independent inspections are being conducted by the CQC
  • You have a formal channel to provide feedback on our service. Please feel free to contact the CQC about the service we provide. You can praise where you’ve experienced exceptional care or highlight any poor care if you experience anything you’re not happy
  • We must adhere to many CQC standards in order to maintain our registration
  • Our carers are vetted and checked through a robust recruitment process that complies with the regulations (application form, interview, a minimum of two references, fully-enhanced DBS check).
  • The staff you work with have been trained in compliance with the Care Certificate. This means that our carers and staff are trained to a nationally recognised standard before they work unsupervised with our clients.
  • Our staff benefit from ongoing supervision, development meetings to discuss their work, appraisals, direct observations, and training.
  • All our staff are well-supported in their role. They undergo regular meetings with their manager and can further their development by attending training on specialist areas such as dementia care.

A Summary of  Our Recent CQC Inspection

Click on the infographic below to enlarge.

Individual Ratings

Latest inspection: 11 July 2018
Report published: 31 August 2018

Please click here to view the full report on the Care Quality Commission website.

Care Quality Commission

“Ashridge responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.  Once the immediate emergency need was addressed, Ashridge were then able to do a full assessment and provided a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer. The carer is also looking after both my parents with amazing meals and general home help. I have also been impressed with the management in terms of organisation and support of the carer in situ.”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.

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