CQC Accreditation

As we are a fully managed home care company, the service you receive from Ashridge Home Care is fully regulated by the Care Quality Commission for England.

Spinal injury care-Sally and Amy

Our Care Quality Commission (CQC) registration demonstrates our commitment to transparency and quality.

We are dedicated to the highest quality care, and the CQC standards drive the best possible experience for the families that we care for and support.

The fact that we are a regulated service provides peace of mind for our clients.You can rest assured that:

  • Independent inspections are being conducted by the CQC
  • You have a formal channel to provide feedback on our service. Please feel free to contact the CQC about the service we provide. You can praise where you’ve experienced exceptional care or highlight any poor care if you experience anything you’re not happy
  • We must adhere to many CQC standards in order to maintain our registration
  • Our carers are vetted and checked through a robust recruitment process that complies with the regulations (application form, interview, a minimum of two references, fully-enhanced DBS check).
  • The staff you work with have been trained in compliance with the Care Certificate. This means that our carers and staff are trained to a nationally recognised standard before they work unsupervised with our clients.
  • Our staff benefit from ongoing supervision, development meetings to discuss their work, appraisals, direct observations, and training.
  • All our staff are well-supported in their role. They undergo regular meetings with their manager and can further their development by attending training on specialist areas such as dementia care.

Ashridge Home Care has been rated as Outstanding in the Caring Category by the Care Quality Commission (CQC). With an overall rating of Good in all other categories for being safe, effective, well-led and responsive to peoples needs, following an inspection in July 2019.

 

Care Quality Commission

“In January this year my 90 year old Mum, who has dementia, had the latest of many falls in her flat.  We decided that she should move in with us. We had a ski holiday booked and thought of cancelling when we met a member of staff from Ashridge Home Care. Our concerns vanished overnight. Regular phone calls to our daughter filled us with confidence that Mum was well, medicine compliant and happy. Ashridge Home Care were excellent and we are using them again in October. We would highly recommend them”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.




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