Discover the specialised complex care solutions offered by Ashridge Home Care. Our team of experienced professionals provides expert support to individuals struggling with complex medical needs, disabilities and chronic conditions.
COMPLEX CARE
What is complex care?
Complex care is all about personalised support for individuals dealing with ongoing health issues.
It includes healthcare and assistance customised for those with chronic conditions, helping them manage symptoms and daily tasks more effectively. These conditions could range from neurological disorders and disabilities to injuries, sometimes even involving the use of feeding tubes.
Unlike regular home care, complex care often involves medical support.


What are the benefits of complex care?
Complex care offers several benefits for individuals with complex medical needs:
- Tailored care: Customised care plans are developed to address specific medical conditions and individual requirements.
- Specialised expertise: Carers are trained and experienced in managing complex medical conditions, ensuring the highest level of care.
- Continuity of care: Consistent and reliable support is provided, offering stability and familiarity for the individual and their family.
- Enhanced quality of life: By receiving comprehensive medical and personal assistance, individuals can maintain their independence and improve their overall wellbeing.
- Peace of mind: Family members have reassurance knowing their loved one is receiving specialised care from qualified professionals.
- Reduced hospitalisations: Effective management of medical conditions can help minimise the need for hospital visits, leading to improved health outcomes and lower healthcare costs.
FAQ’s
Get all the information you need
Complex care can offer valuable support to individuals facing a chronic, progressive illness or injury. Conditions such as stroke, motor neuron disease, acquired brain injury, spinal cord injury, Multiple Sclerosis, Parkinson’s, Huntington’s, and catheter, bowel, and stoma care all demand specialised attention. Each condition poses unique challenges that require tailored care plans to address physical, emotional, and medical needs.
We have experience in providing complex care services for the following conditions:
- Dementia
- Parkinson’s
- After stroke care at home
- Cerebral Palsy
- Cancer care
- Multiple Sclerosis
- Motor neurone disease
- Rehabilitation care
- Spinal injury
- Palliative/end-of-life care
Complex care involves specialised medical needs or conditions that require advanced training and expertise from carers. This may include assistance with complex medical care, managing chronic illnesses, or providing care for individuals with profound disabilities. Typical live-in care, on the other hand, often focuses on supporting daily activities, household tasks, and companionship for individuals who need assistance with day-to-day tasks but do not have complex medical needs.
The duration of complex care services can vary depending on the individual’s needs and circumstances. In some cases, complex care may be required temporarily, such as during recovery from surgery or illness. In other situations, individuals may need ongoing complex care to manage chronic conditions or disabilities. The length of time complex care services are provided is typically determined through an ongoing assessment and communication between the individual, their family and the care provider.
COSTS
How much does complex care cost?
The cost of care can vary depending on your family’s individual needs and the level of care needed.
With prices starting at £1,650 per week, our complex care services provide individualised support designed to meet your loved one’s specific needs. For accurate cost estimates, we recommend contacting our providers directly on 01494 917 344. Our team can provide thorough information on pricing models, potential extra charges, and options for customisation. We also offer complimentary assessments to determine the necessary level of care and provide a more precise cost estimate.
ABOUT US
Why choose Ashridge Home Care?

We have been rated as Outstanding in the Caring Category by the Care Quality Commission (CQC). With an overall rating of Good in all other categories for being safe, effective, well-led and responsive to people’s needs.
Whether you need a lot of support or just a little looking after, we will provide flexible, cost-effective, tailored care to suit your needs.
At Ashridge Home Care, our commitment to excellence extends beyond ratings. We pride ourselves on promoting meaningful connections with our clients and understanding their unique preferences and requirements.
We not only focus on physical wellbeing, but also emotional and social support, ensuring a holistic and fulfilling experience.
Rest assured, your loved one’s comfort and satisfaction are our utmost priorities, driving us to continuously adapt and improve our services.
We Guarantee to find a carer that you are happy with – if you are not happy we will replace your carer with someone else more suited.
HOW IT WORKS
What is the process for arranging complex care for a loved one?
Arranging complex care should be straightforward, which is why we’ve simplified the process. All you need to do is fill in the form or give us a call on 01494 917 344.
We’ll then get in touch with you to discuss your loved one’s needs before assigning a dedicated care manager to visit their home and create a specialised care plan. You’re under no obligation to move forward with this plan. We always make sure that everyone’s on board before proceeding. Once the tailored care plan is in place, we’ll assign a carer who we feel best aligns with your loved one’s personality and requirements.
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