Complex Care at Home

Discover the specialised complex care solutions offered by Ashridge Home Care. Our team of experienced professionals provides expert support to individuals struggling with complex medical needs, disabilities or chronic conditions.

What is complex care?

Complex care is all about personalised support for individuals dealing with ongoing health issues.

It includes healthcare and assistance customised for those with chronic conditions, helping them manage symptoms and daily tasks more effectively. These conditions could range from neurological disorders and disabilities to injuries, sometimes even involving the use of feeding tubes.

Unlike regular home care, complex care often involves medical support.

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  • Who is complex care suited for?

    Complex care can offer valuable support to individuals facing a chronic, progressive illness or injury. Conditions such as stroke, motor neuron disease, acquired brain injury, spinal cord injury, Multiple Sclerosis, Parkinson’s, Huntington’s, and catheter, bowel, and stoma care all demand specialised attention. Each condition poses unique challenges that require tailored care plans to address physical, emotional, and medical needs. 

    What are the benefits of complex care?

    Complex care offers several benefits for individuals with complex medical needs:

    • Tailored care: Customised care plans are developed to address specific medical conditions and individual requirements.
    • Specialised expertise: Carers are trained and experienced in managing complex medical conditions, ensuring the highest level of care.
    • Continuity of care: Consistent and reliable support is provided, offering stability and familiarity for the individual and their family.
    • Enhanced quality of life: By receiving comprehensive medical and personal assistance, individuals can maintain their independence and improve their overall wellbeing.
    • Peace of mind: Family members have reassurance knowing their loved one is receiving specialised care from qualified professionals.
    • Reduced hospitalisations: Effective management of medical conditions can help minimise the need for hospital visits, leading to improved health outcomes and lower healthcare costs.



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    Why choose Ashridge Home Care for complex care services?

    Ashridge Home Care is a reliable provider of complex care services, known for our commitment to delivering personalised, compassionate, and high-quality care. Our team is dedicated to meeting the unique needs of each individual client, always ensuring their comfort, safety, and dignity are prioritised.

    What sets us apart is our  tailored approach, where we work closely with clients and their families to develop customised care plans that address specific medical conditions, disabilities, or challenges. Whether it’s using specialised equipment, or emotional support, we provide comprehensive assistance with professionalism and empathy.

    Furthermore, our emphasis on continuous training and development ensures that our staff are equipped with the latest knowledge and skills to provide top-notch care. Clients and their families can have peace of mind knowing that they are in capable and caring hands.

    What types of conditions can we provide complex care for?

    We have experience in providing complex care services for the following conditions:

    Companionship Home Care

    Future care planning , Care costs

    How do you arrange complex care for a loved one?

    Arranging complex care should be straightforward, which is why we’ve simplified the process. Whether you prefer filling out the form below or giving us a call at 01494 917 344, we’re here to make it easy for you. After reaching out, we’ll discuss your needs and assign a dedicated care manager to visit your home. Together, we’ll craft a customised care plan that fits exactly what you need. There’s no pressure to commit; we offer complete transparency before moving forward—you’re always in control. Once we understand your requirements, we’ll match you with a dedicated complex carer so that we can get started.

    Complex care FAQs


    How much does complex care cost?

    With prices starting at £1,350 per week, our complex care services provide individualised support designed to meet your loved one’s specific needs. For accurate cost estimates, we recommend contacting our providers directly. Our team can provide thorough information on pricing models, potential extra charges, and options for customisation. We also offer complimentary assessments to determine the necessary level of care and provide a more precise cost estimate.

    How is complex care different to typical live-in care?

    Complex care involves specialised medical needs or conditions that require advanced training and expertise from carers. This may include assistance with complex medical care, managing chronic illnesses, or providing care for individuals with profound disabilities. Typical live-in care, on the other hand, often focuses on supporting daily activities, household tasks, and companionship for individuals who need assistance with day-to-day tasks but do not have complex medical needs.

    How long can complex care services be provided for?

    The duration of complex care services can vary depending on the individual’s needs and circumstances. In some cases, complex care may be required temporarily, such as during recovery from surgery or illness. In other situations, individuals may need ongoing complex care to manage chronic conditions or disabilities. The length of time complex care services are provided is typically determined through an ongoing assessment and communication between the individual, their family and the care provider. 


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    Ashridge provided an emergency placement for me when I needed a live-in carer on 24hrs notice. This was a godsend to me as my mother had advanced Alzheimer’s and my Dad had been rushed into hospital. I really appreciated the professional approach from all the staff I dealt with and felt very supported. Ashridge found me a first class carer who was able to provide wonderful live-in care for both my parents allowing them to spend a few more months together in their home of 35 years. I wouldn’t hesitate to recommend Ashridge and live-in care.

    Here to help

    Choosing care is a huge decision and not something that you should take lightly. Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

    We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.

    If you’d like more information, simply fill in the below form and we’ll aim to get back to you within 24 hours.

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