Frequently Asked Questions (FAQ)

Have a question about our home care services? Find the answer below or get in touch.

General Information


Why choose home care?

Home care options such as live in care will help to offer you or your loved one the sense of independence which can so easily be lost as we grow older. Live in care allows you to stay in a familiar environment and be surrounded by home comforts, whilst also offering assistance and peace of mind. Home care can allow you to build up a stronger, one on one relationship with your carer than you may be able to build in a residential home and can offer friendship as well as care.

Can I get funding for live in care?

The current funding system means that in almost all cases, homeowners have to pay all of their fees if they go into a residential care home, because anyone with assets of more than £23,250 does not qualify for funding help. But for those staying in their own home, the value of the property is excluded from the means-testing process, so they can qualify for funding if their non-property assets are not above this threshold. If you’re unsure on whether you’d qualify for funding for your care, get in touch and we’ll be happy to discuss this with you.

Which areas can you offer home care in?

Our office is based in Buckinghamshire, however we can offer live in care across the South East including Hertfordshire and Bedfordshire. Our hourly care services are available throughout Buckinghamshire. To enquire on whether we can offer support in your area, get in touch.

Do you offer couples care?

If you and your partner want to stay in your own home together but require extra support, we can provide a carer to help couples in their own home as a cost effective alternative to paying for two beds in a residential care home.


Live In Care

 

What is live in care?

Live in care is an alternative to residential care which offers older people the freedom and comfort of being able to stay in their own home. It allows individuals with the extra support they may need whilst keeping their sense of independence. For more information, check our live in care services.

How does live in care work?

When you opt for live in care, we’ll carefully match you with a main carer who is suited to your personal needs. Your carer will stay with you for four to six weeks at a time to assist you with daily tasks and personal care. The main benefit of live in care is that it’s adaptable and we can make it work to suit your own requirements.

 

How much does live in care cost?

Live in care costs are dependent on your individual needs and circumstances, however usually range from between £1,064-1,400 per week. We don’t charge for an assessment of your care needs, so if you’d like to chat, get in touch or check here for more information.

 

 

Hourly Care


How does hourly care work?

We offer hourly care at a minimum of a two-hour visit. This allows our carer to develop a strong relationship with you or your loved one and ensure that we’re able to provide the highest level of care. We can assist you with household tasks, personal care and can offer companionship. For more information, take a look at our hourly care services.

How many hours of hourly care can you offer per week?

Our hourly care services are flexible, and visits can be organised as frequently or as little as you need. We will assess your needs and help you to work out how many hours of care you need per week. To chat with us about this, get in touch.

 

Live in care resources-elderly ladies browsing pictures

Specialist Care

 

What specialist care do you offer?

We know that some of our clients require care for specific needs and we can offer fully trained carers to help support you or your loved one, whatever your situation. We’re qualified to offer specialist live in care for people living with Dementia or Parkinson’s, those recovering from a Stroke or in rehabilitation after an operation, as well as palliative care for those living with a terminal illness where a cure is no longer possible. Our goal is to help you or your loved one to achieve the best quality of life through our dedicated care.

What does live in care for people living with dementia include?

Caring for people with dementia requires a sensitive approach and we can help to offer daily assistance in encouraging a normal routine and alleviating any anxieties and fears. Our carers are fully trained in caring for individuals with dementia and we ensure that the necessary time is taken to get to know the person in our care and how they like things to be. Our care will allow individuals to stay comfortably in their own homes throughout the changing stages of dementia, helping individuals and their family members to cope and feel comfortable. For more information, look at our dementia care services.

Can carers stay overnight to provide respite care?

Yes, we appreciate that overnight care can really help with giving family members who may usually offer care a well deserved break. Our carer will arrive in the evening and stay overnight to ensure that your loved one is cared for, giving you the piece of mind needed to take a break.

 

Your Carer

 

What does a carer do?

A live in carer will stay in your home with you and assist you with tasks that need to be done around the home. They’re on hand to help you with housekeeping, shopping, cooking and personal care. Your carer can also offer you companionship, arrange trips to visit friends and family, co-ordinate medical appointments and fulfil many other needs which you may need to ensure your quality of life remains high.

How am I matched with a carer?

We know how important it is for clients and carers to build a positive relationship, so we have a small team of carers who will work with your loved one. Our staff are professionally trained and have a range of skill sets, which means that we can match your loved one with a carer who is right for their individual needs. We offer a full assessment of needs from one of our care managers before matching clients with the right carer for them.

What services can my carer offer me?

Your carer can offer different levels of support and care depending on your specific needs. Whether it’s just a few hours a week for companionship, a live in carer to assist you with daily household tasks or someone to help organise medical appointments and trips, the services which our carers can offer are flexible and dependent on you.

 

Not found an answer to your question?

Get in touch using the form below and we’ll be happy to help.

“Our carer is so wonderful and we wouldn’t want to lose her – she has been excellent looking after my father, the dogs and the house while my mother has been in hospital.”

“Dad’s carer is superb and she is exactly what we wanted. She loves dogs and that is really important as we have two!”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.




  • This field is for validation purposes and should be left unchanged.