Our Credentials

We are an active member of the UK Homecare Association (UKHCA) and we always aim to exceed the stringent standards that are put in place by the Care Quality Commission (CQC).

 

Live in care credentials-old lady having tea with friend

We wholeheartedly believe in delivering the best quality service to our clients which is why we’re so proud of our recommend score of 10/10 on www.homecare.co.uk.

The site is the leading UK home care website with over 1.5 million visitors per year and 6,839 Home Care Reviews.

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The Care Quality Commission

The Care Quality Commission is the independent regulator of health and social care in England. They monitor, inspect, and regulate health and social care services, and publish their findings to help people make informed decisions about their care.

Being regulated by the CQC means that we must comply with their stringent standards. We have regular in-house audits to complement the external audits that the CQC put in place.

We constantly monitor the service we provide by:

  • Regularly meeting with our clients
  • Regularly carrying out reviews with our carers
  • Surveying our clients and acting upon their feedback to ensure we continually improve
  • Investing in systems that mean we always monitor the care being provided and the standard of service being delivered

 

Care Quality Commission

The UK Homecare Association

The UKHA has been raising the standard of homecare for over 25 years. As a member-led professional association, their mission is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.

United Kingdom Homecare Association Ltd (UKHCA) is the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. UKHCA helps organisations that provide social care (also known as domiciliary care or homecare), which may include nursing services, to people in their own homes, promoting high standards of care and providing representation with national and regional policy-makers and regulators. The Association represents over two-thousand members across the United Kingdom, in England, Wales, Scotland and Northern Ireland.

The Live-in Care Hub

Our founder, Trudi Scrivener, is a founding member of the Live-in Care Hub, a not-for-profit organisation committed to raising the quality of care in the UK by giving people the opportunity to be cared for at home, where they can still feel part of everyday life.

Founded in 2013, all care providers within the group share a vision to enlighten people on the benefits of live in care, guaranteeing the very highest standards.

Our training programmes exceed the recognised standards set by the Care Certificate

All our staff are trained using the nationally recognised standard of the Care Certificate. These standards are set by Skills for Care (www.skillsforcare.org.uk) and form the basis of inductions for all staff in a caring profession.

The Care Certificate provides a level of confidence, as all workers receive the same induction, regardless of where they work. They learn the same skills and behaviours to provide compassionate, safe, and high-quality care and support.

Here at Ashridge Home Care, we also provide an enhanced level of training, as it’s so important that our carers are aligned to our company values – demonstrating person-centred support for individuals, working around their own preferences and routines.

“Our carer is so wonderful and we wouldn’t want to lose her – she has been excellent looking after my father, the dogs and the house while my mother has been in hospital.”

“I and indeed the whole family are most appreciative of your warmth and kindnesses.”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.




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