We’re experts in providing rapid-response emergency care within just 24 hours of your call.
EMERGENCY CARE AT HOME
What is urgent home care?
Whatever your situation, the team at Ashridge Home Care can provide you with specialist care at short notice.
Urgent home care covers a wide range of situations. Perhaps you’ve had a sudden change in your circumstances and can no longer care for your relative. Or, a loved one may have fallen ill or suffered an injury and suddenly needs more support than you’re able to offer.
Emergency home care is for anyone in urgent need of support, covering all facets of care: from completing daily tasks to assisting with appointments. Despite having a sudden change in circumstances, Urgent home care means that, even with a sudden change in circumstances, your loved one can remain in the comfort of their own home whilst receiving professional care.


What does our emergency home care include?
We take the time to create a personalised care plan specifically for your loved ones’ needs. Here are just a few things we can offer:
- Personal care with bathing and getting dressed
- Help administering medication
- Shopping for food and supplies
- Cooking meals and cleaning the house
- Laundry, doing the dishes and running errands
- Arranging appointments and attending if needed
- Companionship and helping with hobbies
The list is endless, with the option for as much or little support as you’d like. We can offer emergency live-in care with 24-hour assistance for those that need hands-on support on a daily basis. Providing extra support to continue living life on their own terms. We can also offer hourly care. This gives you the flexibility to have a carer visit your loved one a few times a week to take care of certain tasks.
FAQ’s
Get all the information you need
Every situation is different, so you can turn to our urgent care services in several scenarios:
- Quick response for an unplanned discharge from hospital
- Home care and confidence building following a fall or an accident
- Situations where another agency has let your relative down
- Rehabilitation after an operation
- Help when unforeseen circumstances occur
- Urgent palliative care so a loved one can return home and have the comfort and dignity of spending their final days in their own surroundings
Either live-in care services or hourly care can be arranged, depending on the need.
We are experts in providing rapid-response emergency care. We have many years’ experience in providing urgent care, aiming to help within 48 hours of your call (01494 917 344).
Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.
Once we’ve assessed their needs and got to know them, we’ll assign a dedicated carer to your loved one who matches their personal preferences.
It can be hard to recognise when your loved one may need more support than you can offer. Every situation is unique, but if they’re experiencing any of the following it could be a a good time to consider elderly care:
- If your relative struggles to complete daily tasks, such as cooking, washing, cleaning or going to the bathroom, without support
- If your family member is struggling to meet medical needs, such as taking medications on time and attending appointments
- If your relative feels isolated and lonely, or if your family is unable to frequently visit and provide the support needed.
At Ashridge Home Care, one of our care managers will work with you to design a care plan that meets all of your loved one’s needs. Hourly care could suit your family if they require care during a few core hours of the day, whilst live-in care can offer 24-hour care for round-the-clock support.
When it comes to choosing the right care for you and your family, nothing matters more than finding a solution that works for you. Elderly home care and residential care are both alternatives that you’re likely to consider, both offering similar services. But how do they differ?
Whilst residential care does offer 24/7 care support, live-in care offers all of the following benefits:
✔ One-to-one care from a dedicated carer
✔ 24/7 care support
✔ Stay in the comfort of your home
✔ Stay with your partner and all your possessions
✔ No accommodation fees
✔ Flexibility to choose between hourly visits or 24/7 care
COSTS
How much do home care services cost?
The cost of care can vary depending on your family’s individual needs and the level of care needed.
Live-in care starts at £1,650 per week. To get a more accurate idea of how much your family’s care will cost, you can contact our team, who will be able to point you to the service you need and explain the pricing structure in more detail.
The fees cover the cost of a personalised, fully managed care service, with the cost of a dedicated carer and care manager included.
ABOUT US
Why choose Ashridge Home Care?

We have been rated as Outstanding in the Caring Category by the Care Quality Commission (CQC). With an overall rating of Good in all other categories for being safe, effective, well-led and responsive to people’s needs.
The team at Ashridge can arrange the help and support you need within just 24 hours. Whether your loved one has been discharged from the hospital unexpectedly or your previous care plans have fallen through, our dedicated care team is ready to step in.
We understand that organising urgent care for a loved one can be overwhelming. We manage the practical side of things so you can be there to support your loved one emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home: we take care of everything.
All of our carers are hired and trained in-house, meaning that everyone upholds the high standards we’re recognised for. We pride ourselves on getting to know your loved one personally, so we can match them with the right carer. We offer safety, security, freedom and peace of mind, meaning you and your loved one can continue living the life you deserve.
We Guarantee to find a carer that you are happy with – if you are not happy we will replace your carer with someone else more suited.
HOW IT WORKS
What is the process for arranging urgent care?
Our experienced team are on hand to support at short notice and can often arrange care within 24 hours of an assessment.
All you need to do is fill in the form or give us a call on 01494 917 344.
We’ll then get in touch with you to discuss your loved one’s needs before assigning a dedicated care manager to visit their home and create a specialised care plan. You’re under no obligation to move forward with this plan. We always make sure that everyone’s on board before proceeding. Once the tailored care plan is in place, we’ll assign a carer who we feel best aligns with your loved one’s personality and requirements.
Here to help
"*" indicates required fields


