Emergency & Urgent Home Care

We can offer the peace of mind that if your loved one needs emergency help at home, we’re here to help.

Urgent live in care-old lady having tea with friend

What is urgent home care?

Urgent home care covers a wide range of situations. Perhaps you’ve had a sudden change in your circumstances and can no longer care for your relative. Or, they may have fallen ill or suffered an injury. The main feature of urgent home care is that it can be provided at short notice. 

Emergency home care is for anyone in urgent need of support, covering all facets of care, from completing daily tasks to assisting with appointments and more. Despite having a sudden change in circumstances, urgent home care allows your loved one to remain in the comfort of their own home whilst receiving professional care. This peace of mind removes stress, enabling them to continue living as independently as possible.

Enquire about hourly care

  • Urgent live in care-elderly lady having tea with carer

    What does our emergency home care include? 

    We take the time to create a personalised care plan specifically for your loved ones’ needs. Here are just a few things we can offer:

    • Personal care with bathing and getting dressed
    • Help administering medication
    • Shopping for food and supplies
    • Cooking meals
    • Cleaning the house
    • Laundry and doing the dishes
    • Running errands
    • Arranging appointments and attending if needed
    • Companionship 
    • Taking care of the garden
    • Helping with hobbies

    The list is endless, with the option for as much or little support as you’d like. We can offer emergency live-in care with 24-hour assistance for those that need hands-on support on a daily basis. Providing extra support to continue living life on their own terms. We can also offer hourly care. This gives you the flexibility to have a carer visit your loved one a few times a week to take care of certain tasks.

    Why might emergency home care be required?

    Every situation is different, but sometimes emergency care is needed for the following reasons:

    • Quick response for an unplanned discharge from hospital
    • Home care and confidence building following a fall or an accident
    • Situations where another agency has let your relative down
    • Rehabilitation after an operation
    • Help when unforeseen circumstances occur
    • Urgent palliative care so a loved one can return home and have the comfort and dignity of spending their final days in their own surroundings

    Either live-in care services or hourly care can be arranged, depending on the need.

    Companionship Home Care

    Hourly Visiting Home Care

    Why choose Ashridge Home Care for emergency care at home?

    If your loved one has been discharged from hospital after an operation,  been let down by their current care provider, or needs urgent care after a fall, we can help, often within 48 hours of your call. 

    Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.

    At Ashridge Home Care, we’ve been rated Outstanding in Caring by the Care Quality Commission (CQC), demonstrating our commitment to providing top-quality care catered to each individual. 

    All of our carers are hired and trained in-house, meaning that everyone upholds the high standards of Ashridge Home Care. We pride ourselves on getting to know your loved one personally, so we can match them with the right carer. We offer safety, security, freedom and peace of mind, meaning you and your loved one can continue living the life you both deserve.

    How do I arrange urgent home care for a loved one?

    We are experts in providing rapid-response emergency care. We have many years’ experience in providing urgent care and we aim to be able to help within 48 hours of your call (01494 917 344).

    Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.

    Once we’ve assessed their needs and got to know them, we’ll assign a dedicated carer to your loved one who matches their personal preferences. 

    Areas we cover at Ashridge Home Care

    “In January this year my 90 year old Mum, who has dementia, had the latest of many falls in her flat.  We decided that she should move in with us. We had a ski holiday booked and thought of cancelling when we met a member of staff from Ashridge Home Care. Our concerns vanished overnight. Regular phone calls to our daughter filled us with confidence that Mum was well, medicine compliant and happy. Ashridge Home Care were excellent and we are using them again in October. We would highly recommend them”

    Here to help

    Choosing care is a huge decision and not something that you should take lightly. Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

    We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.

    If you’d like more information, simply fill in the below form and we’ll aim to get back to you within 24 hours.




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