Urgent Care

We are always available if your loved one needs emergency help at home.

Urgent live in care-old lady having tea with friend

If your loved one has been discharged from hospital after an operation,  been let down by their current care provider, or need urgent care after a fall, we can help.

We are experts in providing rapid response emergency care. We have many years’ experience of providing urgent care and we aim to be able to help within 48 hours of your call.

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Urgent care with a personal approach

Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.

Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.

Every situation is different, but sometimes emergency care is needed for the following reasons:

  • Quick response for an unplanned discharge from hospital
  • Emergency home care and confidence building following a fall or an accident
  • Situations where another agency has let your relative down
  • Rehabilitation after an operation
  • Help when unforeseen circumstances occur
  • Urgent palliative care so a loved one can return home and have the comfort and dignity of spending their final days in their own surroundings

Either live-in care or hourly care can be arranged, depending on the need.


Urgent live in care-elderly lady having tea with carer

“Ashridge responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.  Once the immediate emergency need was addressed, Ashridge were then able to do a full assessment and provided a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer. The carer is also looking after both my parents with amazing meals and general home help. I have also been impressed with the management in terms of organisation and support of the carer in situ.”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.

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