We are always available if your loved one needs emergency help at home.
If your loved one has been discharged from hospital after an operation, been let down by their current care provider, or need urgent care after a fall, we can help.
We are experts in providing rapid response emergency care. We have many years’ experience of providing urgent care and we aim to be able to help within 48 hours of your call.
Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.
Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.
Every situation is different, but sometimes emergency care is needed for the following reasons:
“Sean was the best Carer we could have asked for to help my father’ and ‘We couldn’t have asked for anyone better.”
“She would go to the end of the world for me, I cannot praise my carer enough.“