Urgent Care

We are always available if your loved one needs emergency help at home.

Urgent live in care-old lady having tea with friend

If your loved one has been discharged from hospital after an operation,  been let down by their current care provider, or need urgent care after a fall, we can help.

We are experts in providing rapid response emergency care. We have many years’ experience of providing urgent care and we aim to be able to help within 48 hours of your call.

Leaf illustration

Urgent care with a personal approach

Within 24 hours of your call, one of our Care Managers will visit your relative at home to assess their needs. From that point on, the same person who carried out the assessment will oversee the care arrangements for as long as we are needed.

Often, family members are overwhelmed with the demands of organising urgent care for a loved one. We can manage the practical side of things so you can be there to support emotionally. Organising hospital appointments and transport, seeking specialist medical advice, helping around the home – we can take care of everything.

Every situation is different, but sometimes emergency care is needed for the following reasons:

  • Quick response for an unplanned discharge from hospital
  • Emergency home care and confidence building following a fall or an accident
  • Situations where another agency has let your relative down
  • Rehabilitation after an operation
  • Help when unforeseen circumstances occur
  • Urgent palliative care so a loved one can return home and have the comfort and dignity of spending their final days in their own surroundings

Either live-in care or hourly care can be arranged, depending on the need.


Urgent live in care-elderly lady having tea with carer

“In January this year my 90 year old Mum, who has dementia, had the latest of many falls in her flat.  We decided that she should move in with us. We had a ski holiday booked and thought of cancelling when we met a member of staff from Ashridge Home Care. Our concerns vanished overnight. Regular phone calls to our daughter filled us with confidence that Mum was well, medicine compliant and happy. Ashridge Home Care were excellent and we are using them again in October. We would highly recommend them”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.

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