Introducing e-Care

At Ashridge Home Care we not only care about our clients, we care about the environment too.   That’s why we use a an electronic paperless system.   Allowing us to maintain our high standards of reporting as well provide the very best service to our clients.

e-Care allows us to deliver safer care by providing real-time records of medication administration, critical care tasks and alerts, secure paperless recording that drives an improved quality service for our clients.

Using e-Care to update the care plan ensures our Carers are notified of medication and task changes in real-time – with no need to print paper copies. e-Care stores important documents such as care plans, risk assessments, daily record notes, medication administration records and any other relevant information to the care provided.  These documents will be stored digitally within an app on a tablet or mobile phone.

Leaf illustration

Benefits to our clients and Carers

e-Care provides the ability to update client care plans, outcomes and any other relevant documents promptly and remotely. We can ensure our Carers receive the most up to date, relevant information for the clients they are supporting without any delay. It allows us to improve communication between our Carers and office staff through sharing of relevant information. Real time access to the care notes enable our Care Managers to address any issues that arise immediately. Record keeping will be far more efficient with e-Care, allowing our Carers to spend more time with our clients.

e-Care is another measure we have taken to improve the security over your personal information, you can rest assured that your information is safe whilst it is stored on e-Care as encrypted data.

Benefits to family members

With an electronic system in place, we are able to aid peace of mind to those most important to our clients. Each home is assigned a tablet which syncs remotely with any changes that are made back at the Ashridge Home Care office. Upon request from our clients, we can guide family members through our view only App that enables access to completed care notes, tasks and any outcomes which are planned, in progress and complete. Family members can rest assured that their loved one is receiving the highest standard of care.

What’s needed

Our clients will need to ensure that our Carer can access a Broadband connection.  If you don’t have Broadband installed in your home, our Care Manager will discuss this with you.

To summarise

  • Reduced risk – Alerts sent straight to the office if there is a problem
  • Outcomes are set, monitored and achieved
  • e-Care puts the client at the centre of the care being delivered
  • Safeguard and protect our clients
  • Electronic Medication Administration Record Charts

 

“Rita is doing a great job in our eyes and our mother is so happy and relaxed, they have so much in common and seem to have built a lovely relationship.”

“The carer is superb and she is exactly what we wanted. At least we know mum has someone there overnight if she needs anything.”

Here to help

Choosing live-in care is a huge decision and not something that you should take lightly.

Some of these conversations can be tricky and it’s our job to make sure you feel as comfortable as possible.

We are more than happy to visit you and your family at home to discuss your situation and consider the options available to you.




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